Discover how to increase the value you deliver to your organization, based on exclusive insights from over 850 information professionals and senior executives worldwide. The Financial Times/SLA report will provide practical guidance to help you focus your efforts on the areas that add most value to your organization, to strengthen your role as a critical business asset. Find out what senior executives have identified as the greatest challenges regarding information management; whether your priorities are aligned with the service aspects that matter most to the internal clients within your industry; and how to adopt the habits of highly effective information professionals to become a best practice performer.
*Times listed are EDT
An Ethnographic Approach to the Knowledge Audit:
You have probably heard of an information audit, and perhaps even a knowledge audit. Our speaker will share with participants his method of participant observation to conduct a successful knowledge audit, then describe how he used the results to develop a more thorough understanding of individual, departmental, and organizational practices.
Outgoogling Google:
Learn about how the National Library of Scotland is focusing on the library’s role as enabler by implementing a Google-type interface to deliver content. Information seekers can now search across multi-format library collections using a single search box. The result? An easy, seamless search experience for users.